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How to get brand registry on Amazon from Australia

By Chris on April 27, 2018

Today I’m going to discuss why it’s important to become Brand Registered on Amazon and how you can become brand registered on Amazon as a 3rd Party Marketplace seller!

In my opinion getting brand registered on Amazon is crucial to compete as Amazon tightens up its marketplace.

With Brand Registry, you can easily compete with some of the biggest Brands in the world as Amazon has levelled the playing field, providing all sorts of seller tools and protections to Registered Brands.

So what are the benefits?

I’ll list them out and show you some screenshots of what each benefit means in reality.

  1. Your listing is protected from edits.Many private label sellers (or 3rd Party Sellers) don’t realise that their listings are effectively a ‘wiki’ where pretty much anyone can suggest edits to the detail or content of your listing. There a few ways other sellers can do this namely, reporting incorrect detail page information (there’s a link below the bullet points on every listing). But the main way other sellers edit your listing is by listing your product for sale and making edits to the listing page through the back end when they’re putting together their offer.With Brand Registry, the listing is locked to just you and Amazon itself. You have complete control of imagery, titles, bullets and descriptions.
  2. Access to A+ or Enhanced Brand Content (also known as EBC).EBC rocks. You are able to create a much more beautiful and graphical Amazon listing compared a slab of text you’re given if you don’t have Brand Registry! EBC also looks incredible on mobile (where more than 50% of Amazon customers actually shop). You get more words and characters per listing which means your product can be indexed and ranked for more keywords. In other words, it helps with your Amazon SEO.
    Screenshot showing Enhanced Brand Content on an Amazon Product Detail Page

     

  3. Access to Amazon’s Early Reviewer Program. 

    Getting reviews on new products has been a nightmare since Amazon tightened up its ‘discounts in exchange for a review’ policy in October of 2016. The Early Reviewer Program allows Registered Brand Owners to obtain up to 5 unbiased reviews from verified buyers of your products. It’s a welcome initiative as Brands were increasingly getting frustrated about the catch 22 they were in. No reviews meant very few if any sales and very few sales meant very few reviews. Mind you, it costs Brand Owners $60 for the 5 reviews, but it’s worth it long term. Here’s what they look like in reality:

    Examples of Early Reviewer Program customer reviews on Amazon

     

  4. Dedicated Brand / Product Showcase Page on Amazon 

    If you look at one of my client’s Brand Detail Page here you can see how products can be showcased as well as have product videos embedded on the page too! The great thing about these pages is that they allow for much more detailed analytics, meaning you can track outside traffic by channel. So if you run a Facebook Ads Campaign, you can simply tag up your links and you can see how traffic and how many sales were generated from the Facebook Ads.

    Snapshot of Nanoman’s Amazon Brand Page

     

  5. Brand Gating 

    Just this week, one of my own brands became “gated” which means if any seller wants to sell my products, they have to seek permission directly from me! I think this is the biggest benefit of all, as it prevents Hijackers and counterfeiters selling knock-offs or discounting your products and competing with you on Amazon. Finally, Amazon has enabled brands to fully protect themselves. I love this!

So how do you get Brand Registered on Amazon from Australia?

The answer is simple.

Get a Trademark.

Let me stress that you can use an Australian Trademark to apply for Brand Registry in most, if not all Amazon Marketplaces, including USA, UK, Australia, Canada and more…

Note: You will have to apply for Brand Registry for each Marketplace you sell in.

Here is a list (current April 2018) of countries where if you have a trademark, you can apply for Brand Registry.

Above: If you obtain a Trademark from any of these countries, you get become Brand registered in any Amazon Marketplace

Australia is as good a place as any to register, but you could register a Trademark in the UK for your Australian Brand and still use it for your Amazon Brand Registry Application.

To Register a trademark with IP Australia you’ll just need a single class and a word mark (don’t worry about trademarking a logo if this is a pure Amazon Brand Registry ‘play’).

It’ll take about 13 weeks and cost around $300. Here’s a link which you can use to get started and DIY your own Trademark Application without needing to get a pesky and expensive IP Lawyer involved.

So don’t procrastinate, start organising your Trademark today.

Once you have it, visit Amazon’s Brand Registry Application Page to get started.

 

 

 

 

Amazon Australia Announces FBA to 3rd Party Sellers and FREE STORAGE until August 31st.

By Chris on February 27, 2018

Today, ahead of schedule, Amazon has rolled out the second phase of its strategy for Australia – launching FBA for Australian 3rd Party Sellers on Amazon.com.au.

To qualify for Free Shipping, customers simply need to have a basket size over $49. While that might be tricky today, it’ll get easier for customers once 3rd Party Sellers get their products into Amazon’s warehouse (Melbourne is the only one operational at the moment).

Having said that, I’m not seeing an FBA Shipping option in my Amazon Australia Seller Central account so I imagine it’s being rolled out slowly.

Anyway, there’s more information on this article here.

The carrot being dangled to encourage 3rd Party Sellers to get on board is the Free Storage of your inventory until the 31st of August.

Amazon will charge 3rd Party sellers from $1.76 to fulfil an order that fits in a small envelope and up to $25.48 for a bulky order weighing up to 30 kilograms.

It’ll charge $7.76 to pack and send an order weighing up to three kilograms. Australia Post charges $8.50 to send a parcel that size anywhere in Australia, so Amazon’s already looking a lot more competitive. If you’re doing volume, that’s a decent saving of about 9.5%, although, when you add the $1.76 pick and pack fee, it costs a little more.

Storage will be charged at $19.40 per cubic metre for the most of the year, and $26.50 per square metre in the busy Christmas shopping months from October to December.

As a 3rd Party Seller, we do pay a monthly fee of $49.95 to sell our products on Amazon, which takes a cut of sales between 6% and 15%, depending on the product category.

As more warehouses are created across Australia, Amazon’s FBA network will become much more efficient!

The 3rd act of Amazon’s play must be the aggressive roll-out of Amazon Prime to drive Australian Consumers to the site. That can’t be far away now…

While Amazon’s roll-out has been criticised as being a little underwhelming, a recent analysis of Amazon’s Australian website found the number of products being sold hit half a million in January, after doubling from December 14 to January 4.

Impressive.

Report Card – Amazon Australia’s first 2 months.

By Chris on February 7, 2018

It’s just gone past the 2-month “post-launch” mark for Amazon Australia!

So how’s Amazon Australia fairing?

Well, it depends on who you ask.

Personally I’ve been pleasantly surprised. Without doing any marketing at all, I’ve sold almost $1,000 worth of my Hibermates in about 5 weeks (before I ran out of stock and had to pull the listings down). I honestly didn’t think I’d sell anywhere near that much.

It’s not a pip on my Amazon USA sales, or indeed my direct website sales, but $1,000 bucks is a $1,000 bucks and I’ll take it any day of the week.

Reuters have been less than kind in their appraisal of Amazon Australia Post-launch, saying there have been numerous parcel delays for some regional customers. To be fair to Amazon though, there are now over 5,000 3rd Party sellers which Amazon has no shipping control over.

SmartCompany (and by extension, Adam Hudson, who’s quoted their article in a recent marketing email) has been a lot more positive, quoting several online retailers who have set up on Amazon’s new channel:

“Luke Moore, the director of Luminosity Store which lists about 5000 products, said more than 30% of its sales in the past month have come directly through the Amazon marketplace.

“It definitely positioned us well during Christmas time. People were keen to give Amazon a go,” Moore told The New Daily.

“It’s been really beneficial for the business. Hopefully that continues.”

Meanwhile, LatestBuy director Darren Campbell, said his business – which lists 700 products – experienced a surge in sales when Amazon launched.

“We had one hundred to one hundred and fifty orders per day, literally overnight,” he said.

“We had substantial volume almost immediately. It meant we had ten percent of additional sales we probably would not have had without being listed on Amazon.

“It was above and beyond what we expected.”

It also seemed while Amazon’s traffic increased to just shy of 15 million visits in December, conversely, eBay’s traffic fell away a little.

As I discussed with Scott Kilmartin in episode 12 of the podcast, Amazon Australia is just getting started.

Once they have a few more fulfilment centres built and operational, start the FBA program for 3rd Party Sellers and push the Prime Program hard to Australian consumers, THEN things will get really interesting.

Footnote: I’ll be restarting the podcast tomorrow, Friday 9th Feb after a long school holiday break and already have some amazing international guests lined up!

Also, if you’re a consumer brand I’ll be offering a consulting service this year, so please get in touch if you’d like help expanding your business in 2018.

 

How to encourage customers who have left positive seller feedback to leave a product review!

By Chris on November 24, 2017

In this tutorial, I’ll show you how I try and convert seller reviews to all-important product reviews.

Getting reviews is harder and harder on Amazon. The technique I show you can sometimes be used to eeek out every precious review your products deserve.

I also show you how to remove negative seller review feedback… (useful if you’re using FBA).

Here’s the file I use to encourage customers to leave a product review in the video: Seller feedback to Product review template

How to get reviews on Amazon Australia – Fast!

By Chris on November 23, 2017

There’s going to be a land grab for rankings and reviews as soon as Amazon opens its doors tomorrow (Friday 24th November 2017).

I thought I’d try and film a short video on how to manually request reviews from customers, given that there are no automated customer follow-up services like Jumpsend.com, Feedback Genius.com, Salesbacker.com, or feedbackz.com (EU) in Australia – YET!

Hope this helps!

The wacky review template I used in the video can be downloaded from this link (.txt): Amazon Australia review template – free for you to modify etc…

Don’t forget to check out the latest episodes from my Amazon Australia Podcast here.

Amazon Australia Launch

By Chris on November 22, 2017

Amazon sent an email to hundreds of Australian sellers yesterday (including me) to get ready for a ‘soft launch’ on Thursday

I reckon they’ll be up throughout the day and night, bug fixing in time for Friday’s hard launch!

My buddy Scott Kilmartin has been engaged by Amazon to sell Ice Creams at Southern Cross Station in Melbourne as part of the launch (Amazon specified they wanted orange and white Ice Creams!).

Cute.

What will Amazon be selling when they open?

Well, we know they have some listings (unavailable) on Amazon at the moment for Batteries, toys, headphones, underwear and a bunch of other product categories – but whether the range is massive, out of the box remains to be seen.

Personally I don’t believe they’ll have a massive range to begin with. They can’t. They simply don’t have enough 3rd Party sellers on the platform yet.

In terms of opening up the Amazon Australia marketplace to 3rd Party sellers, it’s been a bit hit and miss who’s been invited/allowed access after signing up. I signed up 5 months ago but only last week was sent an email granting access.

Other folks have been waiting longer and have heard nothing.

It won’t take too long though and Amazon will open the marketplace up properly like in other countries. Then it’ll get interesting.

Given that 3rd Party Marketplace sellers make up the bulk of sales in other Amazon marketplaces, it’s an urgent strategy that Amazon needs to roll out as fast as possible.

I also expect that pretty soon, Amazon’s going to be saturating TV’s, Radio and online with ‘Join Prime Ads’, encouraging Australians to sign up, but not straight away…

If it can open up the marketplace allowing 3rd Party Sellers to increase the width and breadth of products, it’ll be much easier to convince Australians to sign up for Prime Membership…

 

 

 

 

 

 

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