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TAS 157 – A tax, compliance and setup global tour of Amazon’s marketplaces.

By Chris on May 26, 2024

Today Ruta from 1 Stop VAT takes us on a Global tour to help you understand how to set up properly in Amazon’s various marketplaces. We ran out of time to go through them all but we do talk about setting up in Europe, Japan, Singapore and even Brazil!

1StopVAT are based in Lithuania and are a fabulous company to deal with no matter which Amazon marketplace you’re looking to set up in. Ruta knows everything! Regina and I were very grateful to have them sponsor the last Collective Mastermind we held in March.

Don’t forget to join my Facebook Group! Head over to www.theaustralianseller.com/facebook

And I am offering private coaching so please head over to www.theaustralianseller.com/chris to book an hour session with me to make sure you’re heading in the right direction!

If you own or work for a consumer products brand and need help setting up or running your Amazon business including managing your Sponsored Advertising, feel free to get in touch with me – I run an Australian based Amazon Account Management Consultancy agency, helping private label sellers as well as household brands in Australia and internationally, like No Pong, Lucent Globe and TafToys just to name a few…. Please visit www.Amasphere.com.au – an official Amazon Service Provider.

https://chtbl.com/track/G42D74/traffic.libsyn.com/secure/theaustralianseller/TAS_157_-_A_tax_compliance_and_setup_global_tour_of_Amazon_s_marketplaces..mp3

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Unlocking Growth: Transitioning from Amazon Vendor Central to Seller Central

By Chris on February 27, 2024

For many larger sellers, making the transition from Amazon Vendor Central to Seller Central represents a pivotal strategic move. This shift offers heaps of benefits, empowering Brands with greater control, flexibility, and potential for growth.

As many Brands know, Vendor Central is difficult to navigate, updating product listings is near impossible, and trying to raise your wholesale prices when inflation hits is next to impossible.

Let’s delve into the advantages of migrating from Amazon Vendor Central to Seller Central.

1. Enhanced Control and Autonomy: Transitioning to Seller Central hands you the reins of your operations. Unlike Vendor Central, where Amazon places orders directly with, you, the vendor, Seller Central enables you to manage your inventory, pricing, and promotions independently. This increased autonomy allows you to respond swiftly to market trends, adjust pricing strategies, and optimize product listings for better visibility.

2. Direct Relationship with Customers: Seller Central fosters direct engagement with customers, facilitating personalised interactions and feedback. By owning the customer relationship, you can gather valuable insights into preferences, purchase behavior, and satisfaction levels. This direct communication channel not only enhances customer service but also enables you to tailor offerings to meet evolving needs, fostering brand loyalty and trust.

3. Flexible Pricing and Promotions: With Seller Central, you have the flexibility to set your own prices and run promotional campaigns, empowering you to experiment with different pricing strategies and promotional tactics. This agility is particularly advantageous in competitive markets, allowing you to adjust prices dynamically, capitalize on demand surges, and maximize profitability.

4. Access to Amazon Advertising Tools: Seller Central provides access to a suite of powerful advertising tools, including Sponsored Products, Sponsored Brands, and Sponsored Display ads. Leveraging these tools, you can enhance product visibility, drive targeted traffic to your listings, and boost sales. By strategically allocating advertising budgets and optimizing ad performance, you can amplify their reach and maximise return on investment (ROI).

5. Lower Fees and Higher Margins: While Vendor Central entails various fees and deductions, such as co-op fees, chargebacks, and wholesale discounts, Seller Central offers a more transparent fee structure and potentially higher margins. By selling directly to consumers, you can bypass intermediaries and mitigate some of the costs associated with the wholesale model, thereby improving profitability.

6. Expanded Market Opportunities: Seller Central opens the door to additional sales channels and geographic markets, enabling you to reach a broader audience and tap into new revenue streams. Through programs like Fulfillment by Amazon (FBA) and Amazon Global Selling, you can effortlessly expand your reach beyond domestic borders, capitalise on international demand, and diversify your customer base.

7. Agility in Product Innovation and Assortment: With Seller Central, you have the freedom to introduce new products, test innovative concepts, and adjust your product assortment based on market dynamics and consumer preferences. This agility fosters a culture of innovation, enabling you to stay ahead of competitors, capitalise on emerging trends, and continuously evolve your offerings to meet evolving customer needs.

8. Better Cashflow: Depending on the terms you’ve negotiated with the Amazon Vendor Central team, most Vendor Central sellers get paid 60 days after they’ve shipped the goods to An Amazon warehouse.
With Seller Central (after the first 30 days), payments from sales hit your bank account every fortnight. This massively frees up cashflow for your business and helps you stay liquid and more profitable.

9. Tip: Explore a Vendor Central / Seller Central ‘Hybrid’ model: Some of the Brands I work with run both a Vendor and a Seller Central account side-by-side. They usually add new products to Seller Central while maintaining their Vendor Central Account with their existing catalogue. Others have taken their best-selling Vendor Central Products and migrated them the Seller Central, leaving the remainder in Vendor.

In conclusion, migrating from Amazon Vendor Central to Seller Central unlocks a myriad of benefits for sellers, ranging from enhanced control and flexibility to increased profitability and market expansion. By embracing this transition, sellers can position themselves for sustained growth, adapt to changing market conditions, and thrive in the competitive e-commerce landscape.

I have lots of hands-on experience, having worked with 4 VC clients in Australia to set up on Seller Central. If this is something you’re thinking about doing, get in touch with me, Chris over at www.amasphere.com.au…

Thinking of Selling your Amazon Business?

By Chris on November 26, 2021

Build to Sell: A Q&A with Una Brands – The only Aggregator based in Australia

Q: What is the state of the FBA acquisitions market in Australia and globally?

The acquisition market for FBA businesses is booming at the moment! There are a few factors that are driving this. The first and most obvious driver is the COVID related spike in e-commerce that created increased profits for FBA business. Secondly, the aggregator “roll up” model was relatively unproven but it has now been shown to be highly successful. Thirdly, there is a wall of “dry powder” (investment capital) which is waiting to be deployed in the institutional and private equity markets. These three factors combined mean that we are very definitely in a sellers market for FBA businesses.

Q: How are FBA businesses valued?

FBA businesses are valued by applying a multiple to the annual profit. The profit figure that we use is the trailing 12 month Seller Discretionary Earnings (SDE) which is the Revenue – COGS – Amazon fees.

Q: What is a typical multiple for an FBA business?

The recent Empire Flippers report provides a range of current multiples for FBA businesses being 2.5 – 3.5x the annual SDE. We would need to take a holistic view of the brand before being able to determine the multiple. 

Q: How can I prepare my business for sale?

There are four key focus areas in order to prepare your business for sale:

  1. Create clean financials and customers metrics. Using accounting software or third-party dashboards, such as Xero, MYOB, and Helium 10 provides investors with a clear, transparent, and accurate view of the financials. This enables investors to create a fair valuation of the business.
  2. Automate and streamline your business processes by using 3rd party software and outsourcing to virtual assistants.
  3. Streamline your business strategy. Focus on your core product lines, geographical locations, and sales channels. Simple businesses with a clear focus promote stronger valuation multiples relative to more complex business models.
  4. Ensure that your business is compliant with Amazon policy, blackhat activity is an extreme red flag for potential investors. It’s also vital to make sure that you have registered for trademarks and patents wherever possible to protect your IP.

Q: What makes a business more valuable?

Simple streamlined business:

  • Investors put significant value on the simplicity of your business, specifically in reference to the product line. Brand’s which have revenues derived from a few high performing SKUs are significantly more valuable than businesses with hundreds of SKUs.
  • Operational simplicity provides investors with clarity and assurance of success in the future, and thus improves the business valuation.

Financial history and market growth:

  • The financial performance of the business and the broader market are directly proportional to the valuation. It is optimal to sell the business during a period of time when you can clearly show long term sustainable growth, with limited downside volatility and strong positive market growth in the future.

Customer experience:

  • Amazon has become increasingly popular over the past 5 years, which has resulted in a significant level of competition. Investors provide a significant level of value to brands which have a large number of very positive reviews and a strong best seller ranking. Characteristics which drive success in competitive markets.

Q: Which categories are attractive from a valuation perspective?

For Una Brands, the most attractive categories at the moment are the categories of Home & Living, Children/Baby, Garden/Outdoor, Pets, Sport, Health & Beauty. We don’t buy businesses in apparel because the return rates are very high and the fashion cycle requires very fast product development. We stay away from supplements because of the regulatory complexity. We also stay away from commoditised electronics because return rates tend to be high and the R&D requirements are relatively onerous.

Q: Why do owners of eCommerce brands look to sell or exit?

When we talk to sellers there are a few common reasons for people to want to sell their business. Firstly, many brand owners are highly entrepreneurial – they enjoy building businesses and seeing their ideas come to life. They are less excited by the mundane operational functions that increase in complexity as the business grows. Hence, many brand owners choose to exit once their brand has been established to then move onto their next challenge.

Secondly, a lot of sellers saw record sales last year during COVID. It’s unclear how revenues will be affected as the world comes out of lockdown and a lot of sellers are seeing now as a good moment to cash out and take some of the chips off the table.

Thirdly, brand owners have a lot of ideas for their business but often they don’t have the time or the capital to do everything they want to. Sellers realise that they can oftentimes grow the brand faster by partnering with someone like Una Brands, and they get to participate in that upside through the profit share.

Q: How does the acquisition process work?

The acquisition process has been designed to be highly efficient and streamlined. In fact, the entire process takes just approximately five weeks from the initial conversation for the seller to receive the cash settlement in their bank account.

Throughout this process, the Una Brands team provides a valuation based on the data provided by the business in order to acquire 100% of the brand. After negotiations, Una Brands conducts in depth due diligence into the business where we look at legal, operations and financial data. In conjunction, the creation of the purchase agreement is started. Once this is signed, the money is transferred into the seller’s account and the deal has been finalised. It is important to note that no action is taken and no integrations begin until the money hits the sellers account.

Q: What happens to the brand after acquisition?

After acquisition, Una Brands integrates various functions such as operations, supply chain, logistics, finance and legal into its centralised operations to streamline costs where dedicated functional experts take over to implement the value creation plan. Once integrated into the Una Brands platform, our experts increase revenues through optimisation of channel diversification, product/category expansion, PPC, geographical expansion and marketing. Throughout this process, the seller has the option to stay involved on a product management and strategic level through the consulting agreement.

Contact Una-Brands for more info: Website: https://www.una-brands.com/

Amazon Launches Sponsored Advertising (PPC) to Amazon Australia

By Chris on June 15, 2019

Last week (June 2019) Amazon Australia finally launched sponsored Advertising for 3rd Party Sellers within Seller Central.

I started running some ads straight away and the results are pretty crazy!

More on that in a minute…

In my experience, whenever there’s a new paid advertising platform or service it’s a great idea to jump on board early as click costs are usually very cheap.

Right now, Amazon Australia’s sponsored PPC advertising is no exception.

I’ve been seeing clicks of just $0.02c (AUD) per click, making Amazon PPC the cheapest form of targeting advertising in Australia right now.

Launching products on Amazon Australia

When I launch products on other Amazon marketplaces such as the United States, or UK, PPC is always part of the launch plan (and even the pre-launch plan).

Up until now, it’s been very difficult to launch and rank products on Amazon Australia as there has been no way to promote your products on the platform.

Now with PPC, you can sponsor your products to the top of the search results for pennies, getting visibility, traffic and sales for your products.

The best part is that unlike Google AdWords, Clicks and Sales generated through your sponsored Ads on Amazon help you RANK for keywords on Amazon.

Yes, on Amazon PPC and SEO are intertwined.

Now’s the time to start advertising on Amazon Australia.

If you need help, get in touch – I can help you get set up and maximise the opportunity Sponsored Advertising on Amazon Australia represents to your business on one of Amazon’s newest Marketplaces.

Amazon Australia, a Year in Review.

By Chris on November 25, 2018

It’s almost been 12 months since Amazon opened its doors for business with physical products.

I chatted recently to Danny McMillan about how Amazon Australia has faired in 2018 and where I see things moving in the next few years.

You can listen to our conversation in a 2-part conversation here:

Amazon Australia (Pt1) – The Good, The Bad & The Ugly

Amazon Australia (Pt2) – The Good, The Bad & The Ugly

How to get brand registry on Amazon from Australia

By Chris on April 27, 2018

Today I’m going to discuss why it’s important to become Brand Registered on Amazon and how you can become brand registered on Amazon as a 3rd Party Marketplace seller!

In my opinion getting brand registered on Amazon is crucial to compete as Amazon tightens up its marketplace.

With Brand Registry, you can easily compete with some of the biggest Brands in the world as Amazon has levelled the playing field, providing all sorts of seller tools and protections to Registered Brands.

So what are the benefits?

I’ll list them out and show you some screenshots of what each benefit means in reality.

  1. Your listing is protected from edits.Many private label sellers (or 3rd Party Sellers) don’t realise that their listings are effectively a ‘wiki’ where pretty much anyone can suggest edits to the detail or content of your listing. There a few ways other sellers can do this namely, reporting incorrect detail page information (there’s a link below the bullet points on every listing). But the main way other sellers edit your listing is by listing your product for sale and making edits to the listing page through the back end when they’re putting together their offer.With Brand Registry, the listing is locked to just you and Amazon itself. You have complete control of imagery, titles, bullets and descriptions.
  2. Access to A+ or Enhanced Brand Content (also known as EBC).EBC rocks. You are able to create a much more beautiful and graphical Amazon listing compared a slab of text you’re given if you don’t have Brand Registry! EBC also looks incredible on mobile (where more than 50% of Amazon customers actually shop). You get more words and characters per listing which means your product can be indexed and ranked for more keywords. In other words, it helps with your Amazon SEO.

    Screenshot showing Enhanced Brand Content on an Amazon Product Detail Page

     

  3. Access to Amazon’s Early Reviewer Program. 

    Getting reviews on new products has been a nightmare since Amazon tightened up its ‘discounts in exchange for a review’ policy in October of 2016. The Early Reviewer Program allows Registered Brand Owners to obtain up to 5 unbiased reviews from verified buyers of your products. It’s a welcome initiative as Brands were increasingly getting frustrated about the catch 22 they were in. No reviews meant very few if any sales and very few sales meant very few reviews. Mind you, it costs Brand Owners $60 for the 5 reviews, but it’s worth it long term. Here’s what they look like in reality:

    Examples of Early Reviewer Program customer reviews on Amazon

     

  4. Dedicated Brand / Product Showcase Page on Amazon 

    If you look at one of my client’s Brand Detail Page here you can see how products can be showcased as well as have product videos embedded on the page too! The great thing about these pages is that they allow for much more detailed analytics, meaning you can track outside traffic by channel. So if you run a Facebook Ads Campaign, you can simply tag up your links and you can see how traffic and how many sales were generated from the Facebook Ads.

    Snapshot of Nanoman’s Amazon Brand Page

     

  5. Brand Gating 

    Just this week, one of my own brands became “gated” which means if any seller wants to sell my products, they have to seek permission directly from me! I think this is the biggest benefit of all, as it prevents Hijackers and counterfeiters selling knock-offs or discounting your products and competing with you on Amazon. Finally, Amazon has enabled brands to fully protect themselves. I love this!

So how do you get Brand Registered on Amazon from Australia?

The answer is simple.

Get a Trademark.

Let me stress that you can use an Australian Trademark to apply for Brand Registry in most, if not all Amazon Marketplaces, including USA, UK, Australia, Canada and more…

Note: You will have to apply for Brand Registry for each Marketplace you sell in.

Here is a list (current April 2018) of countries where if you have a trademark, you can apply for Brand Registry.

Above: If you obtain a Trademark from any of these countries, you get become Brand registered in any Amazon Marketplace

Australia is as good a place as any to register, but you could register a Trademark in the UK for your Australian Brand and still use it for your Amazon Brand Registry Application.

To Register a trademark with IP Australia you’ll just need a single class and a word mark (don’t worry about trademarking a logo if this is a pure Amazon Brand Registry ‘play’).

It’ll take about 13 weeks and cost around $300. Here’s a link which you can use to get started and DIY your own Trademark Application without needing to get a pesky and expensive IP Lawyer involved.

So don’t procrastinate, start organising your Trademark today.

Once you have it, visit Amazon’s Brand Registry Application Page to get started.

 

 

 

 

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